Privacy Policy
Last updated 20 Jun 2026
This policy explains what information Zoxohu collects, how we use it, and the choices you have. It applies to vendors who run stores on Zoxohu and to guests who order through them.
Information we collect
We collect information you provide and information generated as you use the platform.
- Account details such as name, business name, email, and phone number
- Guest checkout details such as name, email, phone, and table number
- Order contents, amounts, and status
- Device and usage data such as IP address, browser type, and pages viewed
How we use information
We use the information we collect to operate Zoxohu and improve it over time.
- To process orders and route them to the right vendor and table
- To send order confirmations and status updates
- To create and secure accounts
- To provide analytics and support to vendors
- To detect, prevent, and address fraud or abuse
Payment information
Online payments are processed by our payment partners. We do not store full card numbers on our servers. Payment partners handle card data under their own security standards, and we receive only the details needed to confirm and reconcile a transaction.
Data retention
We keep information for as long as your account is active or as needed to provide the service, meet legal obligations, resolve disputes, and enforce agreements. You can request deletion of your account data, subject to records we must retain.
Your rights
Depending on where you live, you may have the right to access, correct, export, or delete your personal information, and to object to certain processing. To exercise these rights, contact us using the details below.
Contact us
Questions about this policy? Email privacy@zoxohu.com and we'll respond as soon as we can.